Ledger Getting Started Hub — ledger.com/start

A friendly, step-by-step guide to help new Ledger users set up their hardware wallet, use Ledger Live, secure crypto holdings, and confidently explore on‑chain possibilities.

Quick start: Unbox your Ledger device, create or restore a wallet, install Ledger Live, back up your recovery phrase, and you're ready to manage crypto securely.

Why start with ledger.com/start?

Ledger's Getting Started Hub is designed for clarity. It consolidates official setup steps, safety checks, downloads, and support into a single place so newcomers avoid scams and common mistakes.

What you'll learn

Step-by-step setup

1 — Unbox and verify

Start by unboxing your Ledger device and checking the tamper-evident packaging. Only use the seed generation process that happens on the device screen — never trust recovery phrases generated by apps or websites.

2 — Install Ledger Live

Download Ledger Live from the official site to manage apps and accounts. Ledger Live is the recommended interface for installing apps, checking balances, and initiating transactions.

3 — Create or restore your wallet

Follow device prompts to create a new wallet or restore from a previous recovery phrase. Choose a PIN you can remember and never share it. The recovery phrase (24 words on most Ledger devices) is the single most important backup.

4 — Install crypto apps

Through Ledger Live, install the individual apps you need for Bitcoin, Ethereum, or other supported blockchains. This modular approach keeps the device lightweight and secure.

5 — Receive and verify

Always verify addresses on the device screen before sending funds. Ledger Live shows addresses, but the device is your final authority — if the address on your computer differs from the one on your device, cancel immediately.

Core security best practices

Secure your recovery phrase

Write your recovery phrase on the included card or a metal backup plate. Store it offline in a secure location—never photograph or upload it to cloud storage. Consider using multiple geographically separated backups if you hold substantial assets.

Keep firmware & apps updated

Ledger periodically releases firmware and app updates to improve security and support. Use the official Ledger Live update flow; avoid third-party firmware or unverifiable sources.

Beware of phishing

Scammers may mimic Ledger pages. Always confirm URLs, and prefer direct links from ledger.com. When in doubt, use the Getting Started Hub as your central entry point.

Official resources

Below are direct links to official Ledger resources. Each link is styled for quick visual scanning — pick the resource that matches your need.

Tip: Bookmark the Getting Started Hub and Ledger Support pages. They remove guesswork when you need to verify steps or downloads.

Using Ledger Live effectively

Account management

Add accounts for each blockchain you use. Ledger Live displays balances and transaction history while keeping private keys offline on your device.

Staking, swaps, and integrations

Ledger Live supports staking certain assets and integrates with third-party apps for swaps. Always check the terms and supported assets between Ledger Live and the external service.

Common mistakes and how to avoid them

Buying from unauthorized sellers

Purchase only from Ledger's official store or verified resellers to avoid tampered or counterfeit devices.

Sharing your recovery phrase

No legitimate support agent or service will ask for your 24-word phrase. Treat it like the keys to a safe—private and offline.

Using unverified guides

Prefer Ledger's own documentation and Ledger Academy over random web tutorials that might be out of date or malicious.

Advanced topics (for when you are comfortable)

Passphrase (25th word)

Advanced users can enable an optional passphrase for additional security. Understand the trade-offs and the responsibility—losing a passphrase can mean losing funds.

Integrations & dApps

Ledger works with many decentralized apps through Ledger Live or browser integrations; always confirm contract addresses and permissions before signing transactions.

FAQ

Q: Where can I download Ledger Live safely?
A: Use the official Ledger Live page linked above. Always verify the URL includes ledger.com.
Q: My device asks for a recovery phrase during setup — is that normal?
A: Yes. The device will generate the recovery phrase on-screen during initial setup. Write it down and store it securely. Never enter it into a website or app.
Q: Can Ledger recover my funds if I lose my device?
A: Yes—if you have your recovery phrase. A Ledger device is replaceable; the recovery phrase is what restores access to your funds on any compatible device.
Q: Is Ledger compatible with X blockchain?
A: Check the "Supported cryptocurrencies" official link above. Ledger regularly adds support for additional chains and tokens.
Q: What should I do if I suspect my device is compromised?
A: Stop using it, move funds to a new wallet (after creating a secure new device and recovery phrase), and contact official support. Avoid following unsolicited instructions from unknown sources.